We want you to love shopping online as much as we do, and we understand when something arrives and doesn't meet your expectations. If something isn't right, please contact us for friendly order assistance and we'll do our best to fix it!
Please note that we are only able to offer size exchanges and exchange for items with manufacturing mistakes.
Simply contact our customer service and send the item(s) back to us within 14 days after purchase.
Shipping is also free on the replacement item (limited to 1x exchange).
DELIVERY INFORMATION
Please allow up to 1 - 5 working days for shipping depending on the destination cities (Certain distant cities might added more days).
We aim to deliver all orders in the timescales shown in the below table.
Payment Confirmation on
We check your payment
Order will be shipped on
MONDAY
TUESDAY
WEDNESDAY
TUESDAY
WEDNESDAY
THURSDAY
WEDNESDAY
THURSDAY
FRIDAY
THURSDAY
FRIDAY
MONDAY
FRIDAY
MONDAY
TUESDAY
SATURDAY
MONDAY
TUESDAY
SUNDAY
MONDAY
TUESDAY
JAKARTA AREA: Estimated delivery times: 1-3 working days after shipment.
Please allow 1 day after payment confirmation for us to check your payment, do quality control of your merchandise, and pack your order before we ship them on the next day.
We will deliver your purchased item(s) once we have received invoiced full amount payment. PLEASE NOTE: We're unable to ship if problems occurred regarding the payment.
